QCMetrix was founded to provide the infrastructure and management necessary to transform valuable healthcare data buried in disparate hospital systems into better patient outcomes.

This transformation takes place over the course of four rigorous and systematic steps:

Step 1 – Capture the Data

Based on its work with the ACS NSQIP, the company has designed a reliable, flexible and scalable information platform that works with any hospital system and adapts as new program requirements and protocols emerge.

Step 1 starts with a systematic data collection process at the participating site. This can take the form of either a dedicated nurse reviewer entering data into Web-based applications, or data automation tools like QCMitt that extract the data from internal systems.

Step 2 – Analyze the Data

Once the data have been captured, QCMetrix performs a number of tests to verify that its completeness and validity are consistent with a program's requirements. In addition, statistical analysis is run on the data to check for data quality and to prepare the data for presentation in the real-time reports.

Step 3 – Present the Data

A first-hand knowledge and understanding of the ACS NSQIP process has enabled QCMetrix to develop a series of reports for participating hospitals to monitor their clinical performance improvement efforts. These state-of-the-art reports allow participating sites to view in real time their surgical data in detail and in summary, and to benchmark their results against other sites or against different time periods. Benchmarking not only analyzes and measures the key outputs of a given process or function against the best, but also identifies the underlying key actions and root causes that contribute to any performance difference. QCMetrix also works closely with clients to develop customized reports meeting their specialized needs.

Step 4 – Act On the Data

A program has no impact on the quality of care until the findings from the data are presented back to hospital staff and then applied—through new methodologies and procedures—in that operating environment. QCMetrix has developed a comprehensive consulting practice around the feedback of clinical outcomes and process data and the creation of performance improvement programs in participating medical centers.