Operations Support

Whereas Clinical Performance Improvement involves QCMetrix’s expertise in using and applying the ACS NSQIP data to affect change in health outcomes, the company’s operational consulting deals with creating a stronger foundation for the program itself.

QCMetrix helps medical centers bolster every step of the process that eventually feeds the ACS NSQIP:

• Locating key data within the maze of hospital IT systems.
• Identifying where data are missing—where systems are incomplete.
• Re-engineering data flows and patient throughput models.
• Guidance in the hiring and training of the Surgical Clinical Nurse Reviewer.
• Implementation and support for all aspects of data collection and transmission.
• Advice on how to inform and forge productive relationships with key players in the hospital.
• Weekly and monthly accrual reports to assist the medical center in meeting its data collection requirements.
• Conducting site visits to review organizational structure and data processes.