4. Act on the Data

A common response from medical centers that have received their first annual report and O/E ratios from the ACS NSQIP is, “Now what?” They might have an O/E ratio over 1, indicating their number of adverse events was higher than expected. Or their comparative ranking in the national averages is lower than they’d like—and need—it to be. The quality of their surgical care is right there in front of them, in black-and-white, statistically rigorous numbers.

Now what? Without follow-up action, the reports by themselves don’t improve health outcomes. They don’t change workflows and methodologies. They don’t necessarily spread awareness within the hospital. The reports really just provide a statistical snapshot of a medical center’s current performance and a benchmark for future performance.

And that’s when the opportunity begins for improving patient outcomes. QCMetrix can help. The company works with medical centers of all sizes to interpret their results, share expertise developed from its quality improvement experience and, most importantly, plan a course of action. Because outcomes improve through focused, proven analysis and action.

Hospitals have utilized QCMetrix for supplemental services ranging from IT projects and workflow re-engineering to internal education and quality improvement consultations. A common thread running through each is that QCMetrix assists hospital personnel in pinpointing problems, identifying their root cause and then formulating effective solutions.

Learn more about how QCMetrix acts on the data:

• Clinical performance improvement
• Operations support